Passionate Salesforce professional dedicated to transforming business processes through innovative CRM solutions.
With a strong foundation in Sales, Service, and Experience Clouds, I specialize in developing custom applications using Apex, Lightning Web Components (LWC), and Visualforce. My expertise extends to Pardot for marketing automation and REST API integrations with platforms like Twilio, Mailchimp, and WordPress. I've delivered projects that enhanced operational efficiency, boosted lead conversion by up to 30%, and streamlined data flows for global teams.
Beyond technical skills, I focus on user-centric design and scalable architectures to ensure long-term success for clients across industries like insurance, real estate, and healthcare.
Let's CollaborateDesign and implement tailored Salesforce solutions using Apex, LWC, and automated flows to optimize business processes and enhance user productivity.
Leverage Pardot and Salesforce tools to automate lead nurturing, scoring, and campaigns, resulting in improved conversion rates and personalized customer journeys.
Seamlessly connect Salesforce with external systems like Mailchimp, Twilio, and WordPress for real-time data synchronization and enhanced functionality.
Engineered a comprehensive LWC-based CRM system for policy management, agent tracking, and renewal processes. Implemented dynamic approval workflows and integrated LWR sites for role-based access, reducing processing time by 40%.
Developed automated property syncing and lead generation features using asynchronous Apex and APIs. Created intuitive dashboards and data models, enabling 25% faster lead qualification for real estate agencies.
Integrated Pardot with Salesforce for advanced lead scoring and email campaigns. Designed engagement studios and behavior-based automations, increasing campaign ROI by 35% for marketing teams.
Built a secure PHP-based payment form with real-time Salesforce synchronization via REST APIs. Captured and linked patient data to service records, streamlining billing and reducing errors by 50%.
Salesforce Certified Platform Developer I
Salesforce Certified Administrator
Pardot Specialist
JavaScript Developer (Trailhead Certified)